On today’s Legally Speaking Podcast, Mitch Jackson, the award-winning trial lawyer and legal tech advocate, discusses the challenges and opportunities of AI in law firms.
He highlights a MIT report indicating 95% of AI projects in large companies fail due to lack of adoption. Mitch outlines seven steps for successful AI implementation: understanding the need, starting small, creating an AI sandbox, scaling impact, ensuring privacy and security, empowering teams, and leveraging AI for efficiency. He emphasises the importance of a new leadership mindset, the “centaur” approach blending human expertise with AI, and the need for law firms to stay ahead in AI adoption to enhance client service and firm efficiency.
Tune in to hear Rob and Mitch discuss:
– How AI Is a Must for Law Firms Now
– Discovering the Power of AI Tools
– Keeping Up with Rapid AI Growth
– Combining AI with Human Skills
– Why You Should Small and Set Smart AI Policies
Connect With Mitch on LinkedIn – https://www.linkedin.com/in/mitchjackson/
Follow his 7-Step Roadmap – https://legallyspeakingpodcast.com/wp-content/uploads/2025/09/Seven-Steps-to-Leading-with-AI.pdf
Mitch’s Latest Book: Leading With AI – Seven Steps to Transform Your Business and Empower Your People – https://mitchjackson.xyz/12/leading-with-ai-seven-steps-to-transform-your-business-and-empower-your-people
Transcript
Robert Hanna 0:00
On today’s legally speaking podcast, I’m joined by someone who truly needs no introduction in the world of law, technology and thought leadership, Mitch Jackson is an award winning trial lawyer, private mediator, legal tech advocate, author and keynote speaker with more than three decades of experience in high stakes cases. He’s been recognised as California litigation lawyer of the year, and Orange County trial lawyer of the year. He’s appeared on stages around the world, from Tony Robins business mastery to shows with Katie Couric, Anderson Cooper and many more. Mitch has also written 10 books, including artificial intelligence and law the web three Metaverse and AI handbook, mastering the art of negotiation and the metaverse business blueprint, Mitch is returning to the show today to unpack the hard truth that most AI projects in law are stumbling. But Mitch is back to share seven proven steps to make it actually work in your law firm. This conversation is all about the practical, the tactical and actionable steps you can take starting today. So a very big, warm welcome back to the show.
Mitch Jackson 1:01
Mitch Rob, it’s so good to see you. Listen. Gorgeous Monday morning here in Southern California, just got back from a paddle around the island. Sorry about being so casual, but you know how I roll, and it’s just good to be here.
Robert Hanna 1:14
And we love keeping it human and absolutely joyous to see a smile on your face and all the great stuff that you’ve been doing and but we’re getting into something that I think is so important today, and you’re right at the front of it. So to start with Mitch, could you give us a general overview from your own perspective on what makes this period in technology so important for law firms that are thinking about AI?
Mitch Jackson 1:39
It’s changing everything right? And the challenge that we’re seeing Robin, what we’re going to be talking about today isn’t necessarily the tools. The tools work. The tools are out there. But as you know, I gave a keynote a couple of weeks ago in Key West Florida, and it was to C suite executives. And you know, I’m a lawyer by trade, 30 plus years everything I do has to do with the law, but I’m speaking to a non legal audience about how they can bring AI into their companies. And we’re talking about companies with 2000 employees to over 120 130,000 employees, big companies, and they’re struggling with how to leverage and bring it in the right way. So that’s why they asked me to come out and deliver this keynote, looking at the keynote and getting ready for it. I came across that MIT report that came out a couple of weeks prior to my presentation, so we’re about a month ago, right? And this MIT report surveyed 150 different leadership thoughts and opinions, surveying 350 employees during 300 public AI rollouts within these companies, enterprise level rollouts, and found that 95% of AI in these companies wasn’t working, wasn’t working the way, the way they wanted it to, or wasn’t generating income or profits the way they were hoping AI would they also found that this 95% factor took into consideration the lack of adoption, whether it’s by management, by leadership, by employees or team members. And so my thoughts were, Rob if large Well, finance companies are facing a 95% failure rate with implementing AI. What about all the law firms out there that don’t have the resource, that don’t have the finances, that don’t have the technical background, the multiple managers leaders to bring AI into their firms? What about them? And so it kind of, in my mind, created this new seven step approach with what’s the real problem moving forward? How can we solve it, and what are the seven steps we can take to help law firms, to help lawyers small, medium and large firms properly, create a new mind, ship a new leadership approach and a new adoption method, to bring AI into their firms. So that’s why we’re here today, and that’s why I’m so excited about this topic, because I think it’s going to change everything for all the lawyers in our lives.
Robert Hanna 4:09
I couldn’t agree more, and I’m really excited to dive into those seven steps. So let’s just do that and use the word there leadership. So when a law firm decides it’s time to explore AI, what mindset or first step should leadership focus on before actually creating a
Mitch Jackson 4:27
plan? They need to understand. Rob that this is a wake up moment. This is a moment in time that is happening, whether you want it to be happening or not. And statistically, what we’re seeing is a majority of leaders. And when I say leaders, when it applies to law firms, we’re talking about managing decision making partners, for example, right people in charge of making things happen in the firm. We’re seeing the majority of leaders in law firms not properly implementing AI into their workflow, into their research effort. Into their marketing and development, into everything that they’re doing. And what we noticed, Robin, I asked this question of the audience in Key West it says, How many of you in the last 90 days participated in an AI meeting you’re going to be bringing AI into your companies, and you left that meeting feeling like you had a clear and concise pathway to achieving the goals that you set. Nobody’s hands went up. In other words, we’re all talking about it, and we’re all interested in bringing AI in. Some of us have tried without success, but it’s because of the new mindset that’s required. It’s because of the new leadership skills. And so, you know, I ask everyone listening today, how many of you have had meetings in the past couple of months? How many of you have actually done an internal memo? How many of you have instructed your team to move forward? And where are you right now? Are you taking those steps? And if not, why not? So that’s, that’s kind of the first step is understanding the need, understanding what needs to happen next to implement AI into your firms.
Robert Hanna 6:07
I love that, and it’s so true. And I remember a mentor said to me very early on to my career, Rob, one foot step after another. You keep moving forward. You don’t stop at this inaction, this inaction, right? Because these ideas are wonderful, and seeing all these shiny up bright objects is wonderful, but unless you start taking these footsteps to actually implement and do things, then nothing actually changes.
Mitch Jackson 6:29
Okay, so you all write that down, everybody, right?
Robert Hanna 6:33
That’s baby steps, yeah, but they compound over time as well. And that’s the thing, right? That’s what people need to understand, that you may not see the sort of huge thing straight away. But if you keep taking this momentum, and it’s like, if the flywheel effect, good, great, people should go and read that book by Jim Collins, fantastic, in terms of building that momentum, but Mitch coming to you then, with regards to the steps, then, because you often compare AI to something entirely new, which to a lot of lawyers and law firms, this is right, and into a lot of us as well. In terms of when this technology is breaking through, there’s lots of new things out there all the time. So how should firms actually begin approaching a landscape that feels unknown, Uncharted? What would you say to that?
Mitch Jackson 7:12
Well, step one’s, you know, having the right mindset, understanding this is a wake up moment, and we need to make things happen. But but the second step, Rob is appreciating the fact that I want people to think of a new continent rising from the ocean. Okay, once again, in Key West, we’re on the ocean. I ask everyone to look out the window and imagine this new piece of this new island rising from the beautiful Pacific Ocean. And on this new island are literally billions of AI agents, AI servants that we can put to work, we can put to use in our law firms. There’s a new asset out there that’s obviously because it’s new, it’s undervalued, it’s not being leveraged correctly. But just appreciate the fact that this new continent is there. Also understand that if you’re not taking action right now, you’re not alone. Okay, according to statistics and studies, less than 40% of large companies are actually aggressively implementing AI into their workflows, and frankly, Rob 95% of those companies are doing it the wrong way. So you’re not really behind if you haven’t been jumping all over this, but people need to understand that you want to be a pacesetter with bringing AI into your firm. Why is that important? It’s important because of exponential growth, which is the third step Rob This is happening so fast. AI is changing so quickly that every three and a half months, it’s doubling. It’s doubling in power, it’s doubling in ability. It’s doubling in what it can bring to your law firm. So while we’re going through these steps, you want to keep in mind that you know time matters, and being a leader, being a pacesetter into in today’s world, is something that you have to give your yourself permission to do, and you know, that leads us into the third step, if you don’t mind me, just kind of rolling into it. I think it’s really important.
Robert Hanna 9:06
Yeah, no, absolutely. I think I would just comment that the ship has left the harbour. When it comes to this, we’ve had all sorts of people feature on the show over the years. And I remember very vividly piers, Lenny Dragonstone, investor, short time investor, and said, We’re in the AI revolution. It’s not a once in a lifetime. It’s once of a species, once in a species, time opportunity, and the ship has left the harbour, and it’s going to exponentially get faster and faster and faster. And it’s your responsibility as a service provider. Doesn’t matter what you do, doctor, lawyer, consultant, you need to get on board with this and find a way to like like you’re talking about, in terms of coming to the next stage, you know, of understanding that the pace of change and how to be sort of fit for purpose with that in the new world of doing business. So yes, please do dive into step three, because there’s a lot of people sort of overwhelmed and people unsure. So tell us how to sort of move forward, absolutely.
Mitch Jackson 9:53
And you talk about companies bringing these products, these services, into their workflow, right? An example I gave. Had to do with a company that has 10,000 different service manuals that they brought into AI. And what they were able to do by implementing AI with customer support is reduce answer or response times by 50% and with respect to the times that they were reducing, 75% of the AI assistance was completely AI with a higher customer satisfaction, so you weren’t just typing into or dialling into a phone tree and waiting for 20 minutes for an answer. You’re getting instant, specific answers to your questions based upon these 10,000 model manuals that were imported into the company’s LLM when we’re picking a jury. Rob, instead of me now spending months to try to figure out who are the right people I want to have sitting in this jury, we have aI prompts and AI system where we run the recent news in the community, the socioeconomic background of the jury pool. What types of things, what types of buttons can I push to really connect and resonate and and empower my jury to make the right decisions that they need to make? We’re doing this within minutes or hours now, depending on my schedule, as opposed to weeks and months. And so these these processes work well, but also they’re improving at an exponential rate. And we talk about, you know, exponential speed. We’re talking about compounding compound interest, compound results. For example, if you fold a cocktail napkin 43 times, it’ll take you to from the Earth to the Moon 103 times from the Earth to the Sun. People don’t realise the power of compounding, and with AI, that’s what we’re seeing. We’re seeing the speed of light, the speed and power of compounding being brought into companies and creating change. 81% of the companies out there, according to recent statistics, show that large enterprise companies understand this concept, but they don’t know how to implement the tools, the leadership, the mindset, the training tools into their teams, and aren’t doing it the right way. And once again, if these big companies with unlimited resource, unlimited brain power are having these challenges, I’m going to at least the lawyers I know are experiencing the same problems. So it’s really challenging right now to understand these first three elements. Wrap your head around the power of compounding and exponential speed, but to give everybody the opportunity to take a deep breath and say, Okay, this is what we want to do. How can we do this in a way that’s, you know, kind of not going to interfere with the quality of my life and actually make an enjoyable experience, so that the clients and customers really enjoy what we’re doing for them. You want to maintain in your mind always focus on the things that you have control over. Those are things like trust, speed, value and safety. As a lawyer, we’re always following our State Bar rules, at least here in the United States, that’s what we call them. What you do have control over are those four variables, and I think what management and leadership needs to do is, as you’re rolling these these tools out, paying attention those four things, trust, speed, value and safety, you’re going to be creating a foundation to bring AI into your firm in the ways that we’re specifically going to be talking about in a few minutes. I don’t want to leave everybody hanging here specific ideas, but you know, once you do that, it kind of allows you to just kind of settle down. It allows your team to get comfortable with moving forward with the next couple
Robert Hanna 13:39
of steps. And I think communication is important, putting my legal recruiting hat on because Mitch, when I first started, truth be told, over a decade ago, legal recruiting, the number one thing lawyers would talk to me about would be comp, right? Comp was at the top of the table in terms of, look, I’m looking for a move nowadays. Of course, comp is important, but the technology and AI and what are the law firms actually doing that’s going to improve the overall workflow, so I’m not having to do the drudgery that I’m currently doing in my current place, that I could potentially get relieved in a new place, that could give me higher job satisfaction because my current firm is lagging behind. Or you can take the glass half full approach, where sometimes I’ll consult these lawyers and say, How about thinking about this, this and this, and trying to feed that up internally so this could improve your overall wellbeing. So this is an important conversation for so many aspects, in terms of getting more client centric, as you mentioned, in terms of giving a higher quality service, hitting all those points that are truly valued in terms of being a lawyer, but it’ll also help your retention and attraction of getting the best quality talent to your firm. So let’s talk about, then, the fourth step of this process, which I absolutely love, by the way, so a healthy balance between human expertise, because we still want to keep that and the AI tools. What does that look in time, in terms of like a modern law firm practice?
Mitch Jackson 14:49
You know, I love that you brought that up, and it’s about being a centaur, embracing the speed and accuracy of AI with the human side of us. Us with respect to our empathy, with respect to our ability to build rapport with our clients, with respect to us standing up in Court arguing a case. AI is not doing that for us right now, and it’s so blending the power of AI with the human side of lawyers and and the things that we’re doing for our clients, that’s the secret. And a lot of lawyers Rob are worried about being replaced by AI and and frankly, I think that’s a real concern. I’m not gonna, I’m going, not going to minimise how big AI is and how it’s going to impact all of us. Okay, it’s, it is, having said that it’s not going to replace empathy. It’s not going to replace having a conversation with someone and just listening to a client’s problems. It’s not going to replace the ability for us to to use our intuition and to read the room like we do in trial, and to really get a feel based upon body language, based upon what people are wearing, how we need to present an argument. So by encouraging leadership to pass down to their teams the concept of becoming a centaur, I think what’s going to happen is it’s going to be much more acceptable to teams, and it’s going to resonate. Okay. Now I understand. I can use AI to do the research, but then I can pick up the phone or send a text or jump on WhatsApp and communicate the research findings using my voice, using a live video with the client. You don’t need to use the AI to do some detailed text message to a client. That’s not going to be personal. It’s not going to build rapport, it’s not going to connect. So we knew we have new performance indicators, key performance indicators, KPIs, that I think management needs to look at when rolling out this Centaur approach. And that is, yes, profits are important, productivity is important. How you manage your cases is important. But I think with the new key KPIs, bringing AI into your firms, look at how efficient are you with introducing AI into your law firm? How efficient are you with embracing your team the opportunity to learn AI, to learn it the right way, and then to use AI in your firm in a way where they’re not afraid of making mistakes, they’re encouraged to test to try to improve using AI, and you’re keeping track of those performance indicators. And I think new leadership, new management, new mindset approaches are going to be implementing these new KPIs into integrating AI with the law firm. So what are those eight KPIs? What is Mitch and Rob talking about? Right? Ask AI. I want to bring AI into my law firm. This is the type of law that we practice. This is what I think we might want to use it for. What are some key performance indicators for me to look at that I can share with my management team. They have to do more with performance and implementation. Add up adopt adoptability, as opposed to profits, income, bringing in new cases. That’s all really still important, but we need to expand the KPIs for the AI integration. And I think everyone will be surprised just by asking that simple prompt in your favourite AI, you’re going to get some tangible things that you can talk to your leadership team about when rolling AI into your law firm, that’s going to allow you to track it, adjust when it doesn’t work, when it does work, or when somebody doesn’t understand what you’re saying, and really bring it in in a comfortable way that’s going to have a positive impact on the bottom line of your firm and on the relationships that you have with your clients,
Robert Hanna 18:41
and that’s the win, win, isn’t it, ultimately. And I love that you suggest that prompt, because sometimes you know, if you’re struggling with AI, asking the AI what the goal is, and then, like you say, you can adjust, you can fine tune, you can take it from there, because it’s there to be used as a tool, and you’re trying to always sort of sharpen your acts. Get smarter and smarter and smarter. And again, a mentor said to me very early on before starting my businesses. Rob, what gets measured gets done. So if you have things that are being measured, that are being tracked, you’ve got data, you can make informed decisions, not necessarily overly emotional decisions. You can be far more effective in terms of whatever strategies and things you’re trying to implement. Okay, we’ve already done four steps. Can you believe it? Mitch, and we’re on. So coming on to Step five. So let’s say right? Law firms, everyone’s buying into it. So they’ve taken those first steps with AI. So we’re there. We’re on the boat. We’re going with the first steps with AI. What practical moves now will actually help them to create some early wins and actually keep steady progress.
Mitch Jackson 19:34
So my team and I, we broke this down into three easy to follow steps, right? And the first thing you want is, you want to start small. What you want to do is ask yourself, what is the what’s a repetitive act that I do each week, or my team does each week, or my company does each day, whatever it may be that maybe we can, maybe we can use AI to automate that, or to make it faster, or to get a more accurate result. So give some. Thought to, you know, what is that repetitive action that that we could probably use AI in our in our company, in our firm, and then what I want you to do is, don’t think too much further than that. Don’t overdo it. Let’s just focus on that for the next 30 days. Get a small team of people who you trust. Maybe it’s just you, if you’re a sole practitioner, right? And just kind of focus on that one thing. And what you want to do is play around with the different AI services, get an idea for what it can, what they can and can’t do. There are a lot of great services that are already out there that work really, really well, and start with that one small step. Okay, give yourself a 30 day timeline to implement that one small step into your law firm. The next thing you want to do, especially for firms, for companies that are a little bit larger, is you want to create what I call the AI sandbox. And what I mean by that is maybe every Friday afternoon or Friday morning, at 11 in the morning, what you want to do is have the company, have your firm, put an hour aside. And during that one hour, whether you’re in person with your team, whether you’re on Slack, whether you’re doing live videos, you’re going to have conversations, open conversations about what AI platforms are you using? Are you playing around with? Are you kicking the tires on? What do you like? What are you having challenges with? You want to encourage an hour of conversation, an hour of sharing about what both leadership and team members employees, how they’re using AI, what they want to see, what they want to do, and just open up this mindset of everyone being able to comfortably discuss, use, share and exchange ideas when it comes to AI, think one hour a week, if you can pull this off, you’re going to see measurable results over a six month period of time. Last thing you want to do is you want to scale the impact of what you’re learning, of what you’re doing with what we’ve talked about with steps one and two. First of all, you want to skill that privately. You want to do that you know under the hood and see whether or not your clients notice the difference. Maybe it’s you know, has to do with with service questions. Maybe it has to do with calendaring questions. Using AI to create better client experiences, especially when it comes to those repetitive tasks that we talked about. You don’t have to announce to the world that you’re using AI to do these things. Obviously, follow state bar rules. Don’t mislead anybody. But internally, to be more efficient, internally to be more effective. If you’re using Clio as your CRM, for example, AI is built into Clio to allow you to be faster, more accurate, and do exciting things. You don’t need to tell your clients this, right? You can start learning it on your own, deliver the experience to the client, and over time, what you’re going to be finding is you’ll be expanding the number of repetitive tasks that you’re using AI for to create better client experiences. And as you fine tune and get better your team becomes more comfortable with using AI. Then you can turn around and publicly let your clients know. This is what we’re doing. This is you know why we were able to get the results of this new case law out to you almost immediately. And by the way, Rob, that’s a great example. What used to take weeks to analyse a new Supreme Court case here in the United States, or maybe trending issues when it comes to intellectual property law, how’s it going to affect our particular client with the right AI prompts, with the right approach, you can now almost instantly, on the same day that this new law, this new decision, this new policy, is being talked about, you can share with your clients personalised memos explaining how this might affect this particular client in this particular industry based upon their particular personality or risk index, because every client’s different, they’re all going to respond differently to potential change. And you can do this literally, within minutes or hours, to not just one client, but to 50 or 100 clients using AI, it’s got the ability to do all of this almost automatically. So by following these three steps, start small, build trust, and then start implementing it out, first, privately, internally, and then you can start exchanging or sharing the information with your clients, maybe via a memo. I think that’s the best three step process that most lawyers are going to understand and appreciate, and frankly, anybody can do. And so that would be the next step.
Robert Hanna 24:34
And that’s what I was going to say, this is very achievable for everybody to do. And I love that point that you make around time, blocking out that one hour getting people comfortable, because where the attention goes, that’s where the energy will flow. You’ll be flowing energy into those conversations for that hour. And like you say, that’s going to build and build and build and just again, from putting my people hat on and recruiting teams, keeping people in in roles, helping people secure new ones, when you build that trust and people feel comfortable with the technology. Or the culture, or whatever it is, they’re going to bring out even more innovative ideas themselves. So actually, you’re going to start really kind of grinding and getting exponential success through the utilisation of this, because people are going to feel safe. There’s a space to have these conversations, and they will bring new ideas creativity. And it’s a win, win. Okay, Mitch, we’ve still got two more steps to go, so we’re going to go to step number six. So as AI adoption expands, as you know, what guidance do you give to leaders for steering through the regulatory, ethical and operational challenges? Because that’s not an
Mitch Jackson 25:32
easy one. It’s not and there’s a lot going on. So think about these large fortune, 500 companies that are doing the things that we’re talking about, state and federal regulations, state and federal governmental policies, everything that has to be covered and protected, obviously, is amplified when you bring AI into the picture, especially with certain large language models. So with law firms taking it back to lawyers and law firms, everyone needs to understand that while these are exciting times, we also have to expect some turbulence when it comes to bringing AI into our firms. What are some of the challenges, what are some of the issues, what are some of the regulatory things that we as lawyers need to pay attention to? So obviously, you know, pay attention to local, state bar rules, federal, state bar rules, whatever it may be in your country, in your city, in your region around the world, but you know you want to comply with security and privacy issues. I think that’s really the main thing people need to pay attention to, especially lawyers. So with that in mind, you need to be proactive. You need to take the time to implement internal policies, privacy policies, security policies within your firm, as to what AI can and can’t be used for, as to what can and can’t be placed into a prompt, whether it’s a AI system that’s being used in your law firm that’s not even accessing outside data, as far as you know, worth using a publicly available AI service, chatgpt, maybe it’s a paid version. Perplexity, whatever it may be, Google Gemini, but you’ve got the security features built in. You’ve got your backend admin clicked on the right boxes to make sure that your data is protected. Rob, I’m a big fan of Google notebook. Lm, I’m a big fan of using protected folders and some of the different AI apps that I’ve already mentioned to you, and it’s just a matter of knowing how to protect your data when using AI and using your due diligence to make sure that you’re maximising your client’s privacy and security. So the step we’re talking about step six has to do with setting up internal procedures to do all the above. Don’t wait for your state bar association to give you a list of things you need to do. Don’t wait for the state or federal governments to tell you through the regular regulations what you need to do. As a law firm, you’ll be waiting forever because they’re not going to figure this stuff out before you do and what you need to do is take the time. Okay, spend some time brainstorming with your favourite AI. Help me develop policies, procedures and security measures for rolling out AI in my law firm. What are the top 10 things we need to pay attention to? And then do a deep dive on each of those 10 items that AI gives you. And Robin, I think the lawyers and law firms that do that are positioning themselves to stay safe, to protect their clients information, while at the same time leveraging the power and speed of AI and complementing that with our Centaur human ethics, empathy and understanding intuition aspects of being a lawyer and providing exemplary services.
Robert Hanna 28:46
Well, Said, I think that’s absolutely outstanding, Mitch, and I think everything that you’ve said thus far makes so much sense. And hopefully lots of firms and lawyers are going to take action on this after today. And hopefully, you know, see all the results that you and I both see as huge potential. But let’s just say, for firms that haven’t acted just yet, what key decision or commitment should they be thinking about now to stay ahead in the years ahead,
Mitch Jackson 29:15
Rob, as you mentioned earlier, they need to take action. They need to take these seven steps that we’ve talked about, and they need to start reviewing them, figuring them out, and actually implementing them, one at a time, both with leadership first, because you want to make sure that these leaders understand this new mindset, this this new employee dynamic, where you don’t want people to be afraid of learning this stuff because they’ll be taking time away from working on a file, or they may make a mistake and be blamed for it. Okay, that’s not the mindset that’s going to end up with leaders in law firms being looked at 10 years from now as the Law Firm. And the partner that made this happen, and so Rob, I think what we need is law firm leaders to understand 10 years from now, looking back, do you want to be that leader that is known for empowering his legal team or her legal team, their legal team, to do what needs to be done, to implement these seven steps and roll AI out within their law firm, not only to do a better job for their clients, but also to to lead the way when it comes to efficiency, when it comes to productivity, and at the end of the year, when it comes to profits. Or do you want to be that person in your law firm that nobody knows about 10 years from now, because you didn’t take the steps. You weren’t aware of what was going on, or you were but you just figured somebody else in the firm was going to do this for you. And I think it’s just key. Is so important right now, you look, I’ve been around Robin, the fax machine used to be the cool okay, and of course, I was one of the first law firms in Orange County had a fax machine, which wasn’t really an exciting thing, because nobody else had one. So who could I fax to? But what I’ve seen, you know, whether it’s the fax machine, whether it’s the internet, using technology in the courtroom, social media, digital, web, three technologies now you know, Metaverse and AI, especially AI, right now, it is changing everything. This is a time for leaders to really wrap their arms around this technology, bring it into the firm quickly, because of the speed of what’s happening, effectively, because you want to protect your clients privacy and security, but also in a way that makes you a better lawyer, makes your firm a more enjoyable place to work. Because frankly, what I’m seeing with some of my clients Rob is what used to take them hours to do, whether it’s end of month summaries, billing time management, cost expense revenue analysis, they’re doing it within minutes now, right? And so I think the smart lawyers are doing one of two things. They’re spending the time they would have been spending on that stuff, either bringing in new business, or, if they’re like me, out on the trail running or doing a paddle around the island. I mean, right? Use AI to improve the quality of your life. So, you know, I don’t, we haven’t mentioned I’ve got a free book that that we put together, Rob, and it’s leading in AI. And do you mind if I mention it? Please do go for it. Yeah. Okay, so, so what I did is I took all seven of these steps and I put it together in a book leading in AI, and it’s at Mitch Jackson, dot XYZ. That’s my digital bookshelf. Mitch Jackson dot XYZ. And I did use AI to help me write the book, right? I mean, I like to walk my talk. Got me about 80% through each chapter, and then I added my personality and my own thoughts to each chapter. But it really does, Rob put together a full and complete full circle, take you by the hand, deep dive into the different things that we talked about today in different ways, based upon the personality of your law firm, based upon the number of people you have working for you, based upon the kind of law that you practice. Because all of those play into everything we talked about. But at the end of the day, how to take all of those variables into consideration and then using your own approaches, your own business savvy, your own personality, implementing these seven steps into your firm, making them yours, so that you are comfortable with the things that that you and I talked about today, and so I’m excited to have have have rolled that out, and this is an exciting time. I really want lawyers not to be afraid of artificial intelligence. I want lawyers Rob to really understand these artificial intelligence is going to make good lawyers, great lawyers. Artificial Intelligence is going to whether they like it or not. It’s it’s look it’s going to replace a lot of things that lawyers are doing, but it’s also going to give us more opportunities to do what we’re doing better, and until someone figures all of us out, which will be 1020, 30 years from now, as we sit here today, I think these seven steps are the best way for lawyers to do the things that we talked about, to implement AI, and frankly, enjoy the practice of law even more than they are right now.
Robert Hanna 34:29
And I’ve enjoyed listening to the seven steps and being educated as I am every time when you come onto the legally speaking podcast. And I would just mention that you know COI, this is important I talk about in a lot of the keynotes that I deliver, cost of inaction. I think what Mitch is talking to you there, you know, be the time now to not look back in years to go and go, that cost of inaction, of us not taking these seven steps, not thinking about what we could have done to be fit for purpose, is so, so important. Mitch just needed to say, thank you so much for joining us today and sharing such an hour. Actionable roadmap for our listeners, you’re very much a reminder that AI can be hugely, hugely beneficial for lawyers and law firms if they can follow the processes. So listeners, please reach out to Mitch if you’re looking for an excellent public keynote. He is one of the best I’ve had the pleasure of seeing him live on stage, and also, if you’d like a private company presentation, stay connected with him on LinkedIn. He also has a weekly LinkedIn based AI newsletter and the AI Law Group for lawyers, a perfect spot to keep learning and stay up to date with the fast moving AI legal dance, as Mitch calls it. So I think you’re going to enjoy catching up with Mitch on the LinkedIn lanes and hopefully listening to this, this episode back a couple of times, and sharing with lots of folks within your legal communities. Huge, huge value. So Mitch from all of us once again on the legally speaking podcast sponsored by Clio, thank you so much, and we’ll hopefully see you back on the show again soon. Over and out.
Mitch Jackson 35:50
Thank you, Rob.
Robert Hanna 35:52
Thank you for listening to this week’s episode. If you like the content here, why not check out our world leading content and collaboration of the legally speaking club over on Discord. Go to our website, www.legallyspeakingpodcast.com. There’s a link to join our community there, over and out.